Tag: it-operations

All the articles with the tag "it-operations".

• Seven in Ten Enterprises Cannot Tell Which Agent Broke Production

  Published:Oct 21, 2026 |  at 03:50 AM

  Kore.ai's Agent Productivity Index 2026 found 70% of enterprises could not name the agent responsible for a multi-agent failure, even though most detect that something broke. Attribution is an identity problem: it needs an action record, a dependency graph and a named owner, not another dashboard.

• Raising the Autonomy Ceiling: When Can an Agent Ship Without a Human?

  Published:Oct 19, 2026 |  at 03:05 AM

  Only 5% of enterprises fully trust automated evaluation, yet two-thirds already permit or are building toward agents that act without a human. Autonomy belongs to an action class, not an agent, and the ceiling needs a promotion file with a signature and a demotion trigger.

• When the Agent Goes Down, Who Can Still Do the Work?

  Published:Oct 12, 2026 |  at 12:50 AM

  IMDA's updated agentic AI framework and the platform reliability data point at the same gap: organisations are removing the human path faster than they are proving it still works. What a tested manual fallback, a proficiency standard and continuity drills actually require.